Last updated: April 16, 2026
MyB2BMassage ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and protect personal information in connection with our B2B massage services across Malaysia.
This policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and applies to all personal data processed by MyB2BMassage in the course of our commercial activities. By using our website or contacting us to book a service, you acknowledge that you have read and understood this Privacy Policy.
If you have any questions about this policy or how your data is handled, please contact us via Telegram at @Myb2bmassage.
We collect only the minimum personal information necessary to fulfil your booking and deliver our services. This includes:
We do not collect your full name, phone number, email address, national identity card number, or any other personal identifiers unless you voluntarily provide them. We do not collect payment card details — all transactions are handled directly in cash.
We process your personal data solely for the following purposes:
We do not use your personal data for direct marketing, profiling, automated decision-making, or any purpose beyond what is directly necessary to provide the services you have requested. Under the PDPA 2010, our legal basis for processing your data is contractual necessity — we need your booking information to fulfil the service you have engaged us for.
Your personal data is stored within Telegram's messaging platform, which uses end-to-end encryption for its secret chats and standard encryption for regular cloud chats. We do not maintain a separate database of client records beyond what is retained within our Telegram conversation history.
We take reasonable technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. Access to booking information is restricted to those directly involved in fulfilling your service request.
While we take every practicable step to secure your data, no method of electronic transmission or storage is 100% secure. If you believe your data has been compromised, please contact us immediately via Telegram.
We use Telegram as our primary communication and booking channel. Telegram is operated by Telegram FZ LLC and is subject to its own Privacy Policy, available at telegram.org/privacy. When you message us on Telegram, you agree to Telegram's terms and privacy practices in addition to ours.
We do not share your personal data with any other third parties, including advertising networks, data brokers, analytics providers, or any other external services. Your data remains confidential between you and MyB2BMassage.
Our website (myb2bmassage.com) is a static HTML site and does not use cookies for tracking, analytics, or advertising purposes. We do not deploy any third-party tracking scripts, advertising pixels, or analytics tools that would collect your browsing behaviour.
Google Fonts are loaded from Google's servers to render typography, which may involve a connection to Google's infrastructure. No personal data is transmitted to Google beyond the standard technical request made by your browser to load the font files.
Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights regarding your personal data held by us:
To exercise any of these rights, please contact us via Telegram at @Myb2bmassage. We will respond to all legitimate requests within a reasonable timeframe and in accordance with our obligations under the PDPA 2010.
We retain booking-related personal data only for as long as is necessary to fulfil the service and address any post-service queries or disputes. Typically, this means booking information is retained within our Telegram conversation history for a reasonable operational period.
We do not actively maintain long-term records of individual client sessions beyond what is naturally retained in Telegram chat history. If you would like your booking information removed, please contact us via Telegram and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or service offerings. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy. If you disagree with any changes, please cease using our services and contact us to request deletion of your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We are available 24/7 via Telegram and will respond to privacy-related enquiries as promptly as possible.
MyB2BMassage is a Malaysia-based business and complies with the Personal Data Protection Act 2010 (Act 709, "PDPA 2010") and the supporting PDPA Standards 2015 issued by the Jabatan Perlindungan Data Peribadi (JPDP).
We do not operate a physical public address, consistent with our Service Area Business (SAB) model. All data-protection correspondence is handled via the encrypted Telegram channel above.
We process personal data under two lawful bases:
We retain personal data only for as long as needed for the purpose it was collected:
Once data is no longer required, it is securely deleted or anonymised.
Under the PDPA 2010, you have the following rights:
To exercise any of these rights, message us on Telegram and we will respond within 21 days, in line with PDPA 2010 timelines.
Although the PDPA 2010 does not currently mandate a specific breach-notification timeframe, we adopt international best practice. In the event of a qualifying personal-data breach that is likely to result in material harm to data subjects:
Some of our service providers — Telegram (the booking channel), Google Fonts (typography), and our content-delivery infrastructure — operate servers outside Malaysia. Where such cross-border transfers occur, we rely on the provider's published privacy safeguards and commitments to handle data in accordance with protection levels comparable to Malaysia's PDPA 2010.
MyB2BMassage does not collect sensitive personal data (PDPA 2010 s.40 categories: health, religion, political opinions, etc.) as part of our booking process. If you include such information in a Telegram message voluntarily, please be aware it will be handled with the same retention schedule as regular booking messages but may be flagged for expedited deletion on request.
